IT frustration!

I got a letter from CSUN. First I was excited - an acceptance letter?! Then I was nervous - so thin, did they really reject me?

Neither, it was a letter telling me that all future communications would be online. They gave me a user name and instead of giving me a password they said, "Please use existing password"

Hmm, I have that written down somewhere. It's been eons since I used the CSUN email. So I find my password and log-in to their "portal". So far so good, but the password doesn't work for the email. And it's Saturday. The automatic IT service can't help me. I have to call on Monday. So I call, the guy I talk to gives me obvious instructions - things I had already tried, but I said thank you and hung up. When it didn't work I called back.

The girl I talked to at least asked for my I.D. number and treated me like an individual. Unfortunately something didn't look right on her end so she put me on hold. When she finally got back to me she said the person she needed was busy and could I call back in 15 minutes.

Well, my 15 minutes are up. I'm going to call back and try TRY not to be frustrated or grumpy. Who knows, maybe there is some important email waiting for me. Maybe there is time sensitive stuff needing my attention. OK, probably there is just a "thank you for your application" note.

I had an epiphany the last time I was at LACMA. Pretty crazy considering I have a bachelors degree in art. But here goes:

You have to know how to read and the language a book is written in for it to have any meaning for you. It isn't cheating to learn the language or to have the book translated.